Fees / FAQs

Sessions can take place either online or in person at a clinic in Bury St Edmunds. We can discuss your preference and what works best for your situation during our initial consultation.

Yes, confidentiality is a fundamental aspect of therapy. Everything discussed in our sessions is kept private, with a few exceptions related to safety and legal requirements, which we will discuss in our first session.

I offer a free 15-minute phone call to discuss what’s been going on and what would be most helpful. Following our phone call, assessment and therapy sessions are charged at £130 per 50-minute session. If longer sessions are needed, for example, with family work and EMDR sessions, this will be charged at £130 per rota. Assessments and reports will also be charged on an hourly basis.

I accept self-funded clients or clients with several insurance companies. Please note that clients are liable to pay any excess on their policies as well as late cancellation or missed appointments, as these are not covered by private health care providers.

Please provide as much notice (via telephone or email) as possible if you need to cancel or change a session so that I can offer this time to another client who may be waiting to be seen. The following fee structure applies for cancelled appointments:

• For appointments cancelled with less than 48 hours’ notice, half of the agreed assessment/therapy fee will be charged.
• For appointments cancelled with less than 24 hours’ notice, the full agreed assessment/therapy fee will be charged.
• The same cancellation fee structure applies for assessment/treatment plans paid for by private health insurance providers, as these do not usually cover cancelled or missed appointments. It is the client’s responsibility to cover any fees incurred in the event of a missed or cancelled appointment.